Telephony Payment Gateway (was [ot] Phone/Altigen/API/Yada yada...)

Re: Telephony Payment Gateway (was [ot] Phone/Altigen/API/Yada yada...)

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Hi Drew,

We are an AltiGen Dealer also... this should be a lot easier to accomplish
by using AltiGen's new Advanced CallRouting option in AltiWare OE 4.5. Have
you taken a look at that?

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-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of
Drew Mouton
Sent: Wednesday, May 01, 2002 8:18 PM
To: Optigold ISP List
Subject: Re: Telephony Payment Gateway (was [Optigold ISP] [ot]
Phone/Altigen/API/Yada yada...)

Okay, the juices are flowing now <g>.

We've already done enough work that I *think* it would it pretty straight
forward to build a ContractValidator and a PaymentGateway - which would
interface with OptiGold to take one time payments while-you-wait, or
update payment info - without too much trouble.

Is there enough interest? Folks - if you could let customers make
payments on the phone, and/or pre-screen them for validity of support
contracts, would you be willing to pay for that product? If there's
enough interest, we'd sell it to the initial adopters in the OptiGold
community for the development time cost. ('Course you'd also have to buy
at least a basic Altigen phone system, but we can even discount that).

It appears that on 5/1/2002 3:38 PM, Shawn Hogan at
shawn@digitalpoint.com said:

>> Shawn, if you're actually interested, our core CTI 'product' we've
>> developed over the past couple years is a CTI library linking AltigenAPI
>> to SQL DBs...so we may be able to collab, if there's an interest or a
>> need.
>
>I'll probably pick your brain a bit sometime in the future to see how
>flexible the API is... But if you are hooking it into a SQL database, it

Short answer: the API is *not* flexible, but we've already done the heavy
lifting in our CTI library to make it possible to get into and out of DBs
without too much trouble. (It only took two years to make it work...)

>would probably work for what I want... Like enter your support contract
>number. If it's valid (against a database) transfer them to the correct
>extension. If it's not valid or expired, give them the opportunity to
>purchase a support contract via a credit card right there by punching it
in.
>That would be ideal... :-)

Can do: we already have some stuff that works that way.
>
>And of course if I ever get around to implementing something like that
>internally, I could carry some of that over to Optigold... Like customers
>could make a one-time credit card payment by punching it into the phone or
>something.

We'd want to write a payment gateway that was sufficiently generic to be
applied to other DB sources as well...but we'd make it 'specially
tailored to OptiGold. <g>

Drew

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