case sensitive DNS in Mac OS X with QDNS 2.2.4

Re: case sensitive DNS in Mac OS X with QDNS 2.2.4

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Paul,

I'm sorry this isn't to your liking. Some comments:

- The problem is related to a combination of a Mac OS X bug and a
QuickDNS bug. (BTW, is this bug still present in Mac OS X 10.1.4? We
haven't tested.) In other words, it takes two bugs to break things -
either one by itself doesn't cause a problem.

- Although the change seems to be simple, it required significant
engineering work in the 2.2.x code base, and we felt that the effort
couldn't be justified for the 2.2.x version. We are a small company
with limited resources, and sometimes we must make difficult
decisions on how to allocate these resources.

- We do in fact offer an upgrade - did you miss it on our ordering
page? The 2->3 upgrade is far less expensive than you stated, and
version 3 is a significant upgrade - the biggest upgrade to QuickDNS
so far. The upgrade price is $195 per version 2 license, and each
version 2 license covers two servers. If you have two servers, just
upgrade one version 2 license, specifically mentioning that you're
using two servers, and you'll get two keys for version 3.
____________________________________________________________________
Chris Buxton Men & Mice
support@menandmice.com Making DNS Easy

Visit the Men & Mice booth (#2525) at NetWorld+Interop in Las Vegas, Nevada,
May 7-9. http://www.key3media.com/interop/lv2002/index.php

At 8:19 AM -0700 5/2/02, Paul Didzerekis wrote:
>>This is a known problem in QuickDNS Pro 2.2.4. It's not going to be
>>fixed in a 2.x update.
>>
>>QuickDNS 3.5.3 for classic Mac OS does not have this problem, nor
>>does QuickDNS for Mac OS X or any non-Mac platform.
>>____________________________________________________________________
>>Chris Buxton Men & Mice
>>support@menandmice.com Making DNS Easy
>
>Chris,
>
>This is not a viable solution since the upgrade you mention is not
>free. It seems strange that you guys couldn't fix this last year
>when you released several new version of the 2.x line to fix other
>bugs. Especially since it was know about as long ago as 7-11-2001
>and you have release 2.2.2 (9-21), 2.2.3 (10-22) and 2.2.4 (11-19)
>since that time. And now to upgrade our two Mac OS 8.6 boxes I
>would have to pay over $500 because you don't actually offer an
>upgrade. Somehow this just does not seem right.
>
>I would love to upgrade but can't afford to pay that much for an
>upgrade to fix a bug.
>
>Thanks,
>--
>Paul Didzerekis
>Owner, Three Rivers Internet
>http://www.3-rivers.com or http://www.threeriversinternet.com
>Professional website hosting, authoring, & consulting.
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