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Re: Email Manager

From: Ray Hatch
Date: Monday, May 20, 2002
Time: 10:45:39 am

Right, but on an open thread, you don't know when you customer has
responded. Somehow it need to re-flag the email as NEW when a RESPONSE to
and existing thread occurs. Otherwise, you have to open each thread to see
if your customer has responded to your response.



-----Original Message-----
From: Shawn Hogan [mailto:shawn@digitalpoint.com]
Sent: Monday, May 20, 2002 10:03 AM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Email Manager

Ray Hatch wrote:

> When an email come's in and it's new. The icon is Red. However, when a new
> message come's in, the color stay's blue. How do you know when a reply has
> been received on a specific email? Is there a way to flag it new on each
> reply?

Set it to show only "Open" threads (or just "Open" and "New" or something).

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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