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Starting Over!

From: NDawson
Date: Saturday, June 1, 2002
Time: 7:43:20 am


I was recently put in charge of maintaining OG! for our ISP. We hv been
running it for 3 years now and it has NEVER been properly installed or
correctly configured. We do most everything manually! It was never
integrated with radius, etc! I hv spent 5 weeks just entering the domains;
additional cust info etc. It is now billing correctly but by not being
integrated with radius, most is still manual!

Do u feel it would be best to actually start OVER by reentering each
customers line items (they were never correct either); their info; domains;
etc or trying to integrate now.

I feel we are missing the majority of features in OG using it the way we do
and takes x2 the time to do any 'chores' ! any suggestions would be helpful!
Thank you!
NDawson



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