Potential Customer Questions

From:

Date:

Time:

I'm currently looking at Optigold for a Billing solution for our ISP. So =
far I=20
am really impressed. I just have a couple questions if no one minds...

If this is the wrong forum for these questions please let me know.

=46rom what I understand, there is a server that runs the FM database, th=
en=20
clients installed on workstations access this database via the Internet. =
In=20
addition the webserver (Online Signup, VISP Interface, etc.) access the s=
ame=20
database. Is this correct? How does the client talk to the database? Is i=
t=20
over a encrypted tunnel or is it plaintext?

Hardware notwithstanding, and assuming I use an Opensource OS how much do=
es=20
it cost to setup 1,000 users, 3 realms and 2 domains in a VISP configurat=
ion=20
with Optigold. Including any recurring fees and a webserver. (Licenses, e=
tc.)

I read on the mailing list that *theoretically* FM will run on FreeBSD in=
=20
Linux compatibility mode. But it is yet untested. Has anyone since then t=
ried=20
setting it up in FreeBSD? What success have you had?

Also in the mailing list archive it said that you can import Radius Accou=
nting=20
data by running the detail file through a pre-processor. Is there any=20
documentation on this and how does one set this up?

I've been through the Interface and Docs but I cannot find where you edit=
the=20
system hooks. Such as how a new radius user is added, domain is added, et=
c.

Is there a way to do bandwidth billing for colocation customers? Via=20
SNMP/MRTG/Whatever?

On the mailing list archives I read that there is a way to specify differ=
ent=20
AuthorizeNet usernames/passwords for different companies/VISP's. Is this =
only=20
for AuthorizeNet or is it possible to set up each company on a different=20
Credit Card Processor? (ie. Company A on Payflow Pro, Company B on=20
AuthorizeNet, etc.)

What features come with the Multi-Company/VISP version of the program?

How many domains may you run with the Multi-Company/VISP version?

Does anyone feel there is anything missing from the Multi-Company/VISP=20
program?

I downloaded the demo and installed the User's Guide. Is there any other=20
documentation available?

If I missed a piece of documentation or a FAQ that answers these question=
s, I=20
apologize and will gladly read it if someone can point me in the right=20
direction.

Thanks.

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