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Re: Scheduling Call Backs

From: Shawn Hogan
Date: Monday, June 3, 2002
Time: 3:55:30 pm

Ray Hatch wrote:

> Follow this scenario. I'm making collections call's. A customer promises to
> pay on a certain date. I want to schedule a day to call that back. I would
> have to go out of the customer screen, into the planner screen, find that
> customer and schedule a call back. Can we make this easier?

Just setup your planner to check the planner when you login (under My Stuff
-> Preferences).

Also, why not just use the Grace Date for the customer and have the system
shut off their service if they don't make a payment on time?

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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