Search Again: Scheduled Cancelation From: Mark Plemmons Date: Monday, June 3, 2002 Time: 4:38:14 pm Shawn, Is it possible to tag or mark a customer to be canceled in at a future date in way that they won't be billed in the next round of billing? Example: Customer expires on 6-30-02 Customer want to close account at that time. We mark account terminated 6-30-02 We invoice and bill all customers on 6-25-02 Customer gets billed (because the account is still current) Customer gets mad, thinks we're not paying attention We have to do a return (which might as well a chargeback) How would I avoid this situation in OG? Mark Plemmons Station One Technologies, Inc. WebRise mark@webrise.net --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Scheduled Cancelation by Mark Plemmons on Jun 3, 2002 at 4:38:14 pm Re: Scheduled Cancelation by Shawn Hogan on Jun 3, 2002 at 6:33:37 pm