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Re: Invoicing ProblemFrom: Debbie Chen Date: Tuesday, June 4, 2002
Time: 2:21:58 pmHmmm...very strange. I have had a similar thing happened before but it
was only one invoice per day. Soon after I fiddled around with it, I
realized that the billing cycle of how many times (customer get _ month,
0 days and 0 hours credit each billing) was screwed up because I had
(customer get 0 month...) therefore customer kept on getting a bill each
day.
In your case it is a little different, so I don't know what to tell you
at this point. I guess we have to wait for the guru at OG to tell us.
Good luck to you.
-Debbie Chen
-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf Of
Michael Baird
Sent: Tuesday, June 04, 2002 1:56 PM
To: Optigold ISP List
Subject: RE: [Optigold ISP] Invoicing Problem
Well, an invoice every 10 minutes, since that's what I have my automated
task set too.
Regards
MIKE
On Tue, 2002-06-04 at 16:53, Debbie Chen wrote:
> Are you getting an invoice a day daily?
>
> -Debbie
>
> -----Original Message-----
> From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf
Of
> Michael Baird
> Sent: Tuesday, June 04, 2002 12:57 PM
> To: Optigold ISP List
> Subject: RE: [Optigold ISP] Invoicing Problem
>
> Yes, no problems there, it absolutely looks like it shouldn't be
> invoiced, the expiration date is 11/24/2002 for example.
>
> Regards
> MIKE
>
> On Tue, 2002-06-04 at 15:58, Debbie Chen wrote:
> > Is the status still in "current"?
> >
> > _____________________________
> >
> > SUCCEED.NET
> > Debbie Chen
> > Account Manager
> > 1634 Starr Dr.
> > Yuba City, CA 95993
> > Tel: (530) 674-4638 Ext.100
> > Fax: (530) 674-4329
> > Email: debbie@succeed.net
> > _____________________________
> >
> >
> > -----Original Message-----
> > From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf
> Of
> > Michael Baird
> > Sent: Tuesday, June 04, 2002 11:04 AM
> > To: isp-list@optigold.com
> > Subject: [Optigold ISP] Invoicing Problem
> >
> > I've got a customer in optigold, that I can't get to stop invoicing.
> > I've removed his billing items, changed expiration dates cancelled
it
> > via script and recreated it, and rebuilt indexes in between. All
> efforts
> > thus far have been fruitless, even without any billing items on the
> > account, if I manually go to generate invoices the customer shows up
> > everytime and It will create a null invoice that doesn't show up in
> the
> > list of invoices, is there anything specifically I should try this
is
> > causing us some headaches.
> >
> > Regards
> > MIKE
> >
> >
> >
> >
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>
>
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