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Re: Invoicing Problem

From: Debbie Chen
Date: Tuesday, June 4, 2002
Time: 2:21:58 pm

Hmmm...very strange. I have had a similar thing happened before but it
was only one invoice per day. Soon after I fiddled around with it, I
realized that the billing cycle of how many times (customer get _ month,
0 days and 0 hours credit each billing) was screwed up because I had
(customer get 0 month...) therefore customer kept on getting a bill each
day.

In your case it is a little different, so I don't know what to tell you
at this point. I guess we have to wait for the guru at OG to tell us.



Good luck to you.

-Debbie Chen



-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf Of
Michael Baird
Sent: Tuesday, June 04, 2002 1:56 PM
To: Optigold ISP List
Subject: RE: [Optigold ISP] Invoicing Problem



Well, an invoice every 10 minutes, since that's what I have my automated

task set too.



Regards

MIKE



On Tue, 2002-06-04 at 16:53, Debbie Chen wrote:

> Are you getting an invoice a day daily?

>

> -Debbie

>

> -----Original Message-----

> From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf
Of

> Michael Baird

> Sent: Tuesday, June 04, 2002 12:57 PM

> To: Optigold ISP List

> Subject: RE: [Optigold ISP] Invoicing Problem

>

> Yes, no problems there, it absolutely looks like it shouldn't be

> invoiced, the expiration date is 11/24/2002 for example.

>

> Regards

> MIKE

>

> On Tue, 2002-06-04 at 15:58, Debbie Chen wrote:

> > Is the status still in "current"?

> >

> > _____________________________

> >

> > SUCCEED.NET

> > Debbie Chen

> > Account Manager

> > 1634 Starr Dr.

> > Yuba City, CA 95993

> > Tel: (530) 674-4638 Ext.100

> > Fax: (530) 674-4329

> > Email: debbie@succeed.net

> > _____________________________

> >

> >

> > -----Original Message-----

> > From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf

> Of

> > Michael Baird

> > Sent: Tuesday, June 04, 2002 11:04 AM

> > To: isp-list@optigold.com

> > Subject: [Optigold ISP] Invoicing Problem

> >

> > I've got a customer in optigold, that I can't get to stop invoicing.

> > I've removed his billing items, changed expiration dates cancelled
it

> > via script and recreated it, and rebuilt indexes in between. All

> efforts

> > thus far have been fruitless, even without any billing items on the

> > account, if I manually go to generate invoices the customer shows up

> > everytime and It will create a null invoice that doesn't show up in

> the

> > list of invoices, is there anything specifically I should try this
is

> > causing us some headaches.

> >

> > Regards

> > MIKE

> >

> >

> >

> >

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>

>

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