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Re: HAIR PULLING - DNS/AOL Mail Problem.

From: Len Conrad
Date: Saturday, June 15, 2002
Time: 8:00:12 am


>Ive just about had it with AOL. Who do they think they are ?

the 800 pound (pain-in-the-@ss) gorilla.

>Problem:
>
>I run my own mail/list servers. Each and everytime I send a piece of mail
>from my servers (now), it gets bounced back to me with either DNS FAILURE,
>or UNKNOWN HOST. If its from my mailserver I get a DNS FAILURE.
>If its from my list server (seperate IP), I get an UNKNOWN HOST error in
>my log files.
>
>Ive tried to resolve this with AOL....they keep telling me that MY DNS
>is the problem. The first time I said....Ok....it must be me, I went through
>all my DNS tables and sure enough, I found nothing which they
>mentioned....the problem still persists....and Ive emailed them back
>several times telling them its not me, its YOU GUYS....nothing.
>
>Ok so here's what Im willing to do....I'd love another pair of eyes
>on this....anyone want to take a gander at my DNS and tell me
>if Im nuts ?
>
>The problem domain ? vision-media.com (that and every other domain I host).
>
>XHELPX! Please

well, that was easy:

DNS Expert
Detailed Report for vision-media.com

2002-06-15, 09:53, using the analysis setting "Thorough"
======================================================================

Information
----------------------------------------------------------------------
Serial number: 2002060602
Primary name server: ns1.vision-media.com.
Primary mail server: vision-media.com.
Number of records: 11 (2 NS, 2 MX, 7 A, 0 CNAME, 0 PTR, 0 Other)

Errors
----------------------------------------------------------------------
o Non-authoritative data received from the server "ns1.berkshire.net."
The server "ns1.berkshire.net." is listed as being authoritative
for the domain, but it does not contain authoritative data for it.

o Only one of your name servers has autoritative data for the zone.
The server "ns1.vision-media.com." is the only server that has
authoritaive data for the zone. If this server becomes
unavailable, your domain will become inacessible.

o There is no PTR record for the host "vision-media.com."
There is no PTR record available for the host "vision-media.com."
which has the IP address 65.113.208.124.

o There is no PTR record for the host "list.vision-media.com."
There is no PTR record available for the host
"list.vision-media.com." which has the IP address 65.113.208.126.

o There is no PTR record for the host "admin.vision-media.com."
There is no PTR record available for the host
"admin.vision-media.com." which has the IP address 65.113.208.127.

using dig:


# dig -x 65.113.208.124

; <<>> DiG 8.3 <<>> -x
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 0
;; QUERY SECTION:
;; 124.208.113.65.in-addr.arpa, type = ANY, class = IN

;; ANSWER SECTION:
124.208.113.65.in-addr.arpa. 1H IN NS 65.113.208.124.208.113.65.in-addr.arpa.

;; AUTHORITY SECTION:
124.208.113.65.in-addr.arpa. 1H IN NS 65.113.208.124.208.113.65.in-addr.arpa.

ie, a REAL MESS. AOL is right. it's your reverse DNS.

The RDATA hostname in the ANSWER section is obviously wrong, but I think
you know how to fix it.

The NS record in the the authority section should look like this:

# dig -x 212.73.210.75

; <<>> DiG 8.3 <<>> -x
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 4, ADDITIONAL: 4
;; QUERY SECTION:
;; 75.210.73.212.in-addr.arpa, type = ANY, class = IN

;; ANSWER SECTION:
75.210.73.212.in-addr.arpa. 1D IN PTR mgw1.meiway.com.

;; AUTHORITY SECTION:
210.73.212.in-addr.arpa. 1D IN NS ns1.meiway.com.
210.73.212.in-addr.arpa. 1D IN NS ns2.meiway.com.
210.73.212.in-addr.arpa. 1D IN NS as1.meiway.com.
210.73.212.in-addr.arpa. 1D IN NS ms1.meiway.c

Len



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