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Re: Server Events

From: Stigh Aarstein
Date: Thursday, June 20, 2002
Time: 12:01:21 pm

Shawn,

Thanx so far.

So; by putting the email creation under CREATE EMAIL event instead of
under CREATE CUSTOMER; I will have complete control of email creation.

But when does OG send the email to the customer; during approve of
pending, or after SERVER ACTIONS EMAIL has been done?

I sent a request to you few days ago; when salesperson makes the account
from WEB, could I make an email (with a custom letter) go to the
SALESPERSON after he has completed the signup procedure? This for;
confirmation of signup etc.

/Stigh



-----Original Message-----
From: Shawn Hogan [mailto:shawn@digitalpoint.com]
Sent: 20. juni 2002 20:53
To: Optigold ISP List
Subject: Re: [Optigold ISP] Server Events


Stigh Aarstein wrote:

> By creating a customer via WEB interface, and also from OG itself,
when
> does the Server Event CREATE CUSTOMER run? Before the account is put
> into PENDING, or when you approve the pending account(s)?

When it's approved from pending.


> Next; the email account OG create automatically during creation of new
> customer (not override email), I have set OG to send a letter to the
> email account after creation with "welcome" etc.
> But it seems that OG tries to send the mail before it creates the
email
> account on the server, so just comes in return to the postmaster
account
> :(

Yes, there is hopefully a fix coming for that soon, where you will be
able
to specify a lag time for the email sending.


> Script for creating new email account, is in Server Event for CREATE
> CUSTOMER.
> Should I put the script for creating the email account under event
> CREATE EMAIL instead??

Yes.


> What I want;
>=20
> When a new customer is punched via web or from OG itself, it should be
> put on PENDING (works today).
> Upon aprovement of customer, a Server Event script should do;
> -Script 1 : Make the customer within SQL (works today)
> -Script 2 : Make the email account on my mailserver (it does, but then
> the same account ends up under Server Actions Email)
>=20
> Please help me out here...

If you make the event as a "Create Email" event, you should be good to
go...

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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