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Geoff Jukes wrote:
Re: Web Hosting account signup
From: Shawn Hogan
Date: Saturday, July 6, 2002
Time: 7:03:20 am
> Now I have it all up and running, the Web interface is nice.
>
> Now I have a question: When a client signs up for a service online,
> obviously I can create products and/or packages, but how can I capture
> their desired Domain name, and have them indicate if it's a new
> registration or a transfer? Can this be done?? I have tied the Domains &
> Emails to the Billing cycles, so that it is all tight, and I want the
> signup process to be as complete as possible (i.e. from stranger to
> active client in one process, and no need for a call back just to get
> their Domain name)
Do you have the online signup setup to "capture domain"? That will allow
them to enter the domain, but as far as the action, you could use one of the
user definable fields for that if you wanted...
> Also, when the domains are tied to the Billing cycle, you can't
> see/change the 'next registration' date. This is a bugger, as domains
> that are transferred in will not have a renewal date that matches the
> invoice... is this deliberate?
Domain registration should not be tied to the customer's billing cycle if
you are using the domain manager to handle the domain registrations...
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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