Search Again: Re: Generating Invoices/billing? From: Shawn Hogan Date: Monday, March 1, 1999 Time: 2:04:46 pm Planet Tours! wrote: >Today is the first. I have my accounts to expire on the first, and >termination date is 15 days later. I have 13 accounts, each with their >billing cycles set for the services they recieve, and the billing cycles >are set for 1 month 0 days of credit. Now when I try to "generate >invoices" on the main menue, only 2 of my accounts receive invoices. I >can't figure out why, because these 2 accounts are really just the same >as the other accounts - same billing cycle, exp. dates, term. dates, >etc. Check the Account Types and make sure those account types ARE invoiced. If they are, check WHEN they get invoiced. Also check their expiration dates. >Also, on one of the 2 accounts (the 2 that are invoices), when I >generate the invoices it seems to prorate -- for a $20 billing cycle, >it prorates to $10.80. I'm pulling my hair out. Check their expiration date and/or turn off the auto-prorate function in the Invoicing Preferences. >Also... is it advisable to bill/invoice on a date other than the first?? >Just wondering because some places charge CCs on the 5th.??? Personally I would not try to bill everyone on a single date... Too much of a hassle for me since the software takes care of it... If you do want to, you are going to have to deal with prorating, etc. {shrug} - Shawn ------------------------------- Shawn D. Hogan President, Data Point Solutions http://www.data-point.com (619) 452-3696 ICQ: 8319647 ------------------------------------------- To subscribe, unsubscribe and list archive please visit http://www.data-point.com/lists -------------------------------------------

Messages In This Thread: Generating Invoices/billing? by Zach Boettner on Mar 1, 1999 at 1:59:11 pm Re: Generating Invoices/billing? by Shawn Hogan on Mar 1, 1999 at 2:04:46 pm