 |  |
Steve May wrote:
Re: Generate Invoices and Carry Over Balances
From: Shawn Hogan
Date: Tuesday, July 9, 2002
Time: 12:15:49 am
> When we imported our customers, anyone that had a balance, now has a
> invoice with an item called CARRY OVER and the dollar amount that was
> their previous balance.
>
> When we go to generate invoices, they are all there but the totals show
> 0.00 when in reality they have a balance, we can see it if we go into
> the customers invoices. So we go to invoice all the customers from the
> Generate Invoices screen, but it will not invoice anyone one with the
> CARRY OVER item. Does this seem odd? or does Optigold not do this on
> purpose assuming that they have already been billed for this amount?
Generating invoices for customers does not have anything to do with a carry
over balance... I would check expiration date, status and account type on
the accounts. Make sure they are valid (and correct).
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
---------------------------------------------------
To subscribe, unsubscribe or to search list archive
please visit http://www.optigold.com/lists/isp.html
---------------------------------------------------
Messages In This Thread:
Return to Digital Point Solutions' Home Page