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Re: invoicing problems

From: Shawn Hogan
Date: Tuesday, March 2, 1999
Time: 4:18:11 pm

barbbras@dbtech.net wrote:

>I've encountered another oddity. We invoiced for March on February 25. We
>have it setup to invoice folks that are due in the next 7 days. I
>encountered a customer whose expiration date was February 27, 1999 and is
>setup for 1 month billing cycle, email invoicing. Everything else checks
>out. However, the customer did not receive an invoice for March.
>
>As I had mentioned in an earlier email, I keep encountering customers who
>have not been invoiced. This includes customers who have been with us for
>years, which excludes the "account just set up probably has an error" group.
>As well as the customer mentioned in my last email that has *5* invoices
>for March.
>
>I don't know if we're doing something incredibly stupid and mysterious that
>makes our data corrupted or if we're just a bit more retentive than most on
>double-checking for accuracy.
>
>I would appreciate your assistance.

Does anyone have access to edit the customer expiration dates?

- Shawn

-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647


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