Search Again: Re: invoicing problems From: Shawn Hogan Date: Tuesday, March 2, 1999 Time: 6:19:19 pm barbbras@dbtech.net wrote: >Shawn, I want to check and make sure that I understand what you are saying. > >If one of my tech support folks inadvertantly changes an expiration date >(or purposely, for that matter) that random accounts may/will possibly not >get an invoice, or get their card charged 5 times the normal monthly amount? Not directly, but changing a customer's expiration date without rebuilding the indexes can invalidate the internal indexes for that customer (in the employee setup, that's what the big red asteriks are for next to "Edit Expiration Date"). Say for example you roll a customer's expiration date back a month, internally Optigold ISP still thinks it's the original date. The expiration date that you *can* edit (if you allow people to) is for display purposes only and is not the "real" one that the internal calculations are based on. So if you want it to base the internal calcs on that one, you must rebuild the indexes. As for the 5 invoices, that is something totally different, which is why I mentioned you should check to see if there are any shared customer IDs. So, if you choose to allow people to edit expiration dates you MUST, MUST, MUST, MUST rebuild the indexes sometime afterwards. - Shawn ------------------------------- Shawn D. Hogan President, Data Point Solutions http://www.data-point.com (619) 452-3696 ICQ: 8319647 ------------------------------------------- To subscribe, unsubscribe and list archive please visit http://www.data-point.com/lists -------------------------------------------

Messages In This Thread: invoicing problems by barbbras@dbtech.net on Mar 2, 1999 at 4:07:09 pm Re: invoicing problems by Shawn Hogan on Mar 2, 1999 at 4:18:11 pm Re: invoicing problems by Kari on Mar 2, 1999 at 4:53:58 pm Re: invoicing problems by Shawn Hogan on Mar 2, 1999 at 5:04:25 pm Re: invoicing problems by Kari on Mar 2, 1999 at 5:19:31 pm Re: invoicing problems by Shawn Hogan on Mar 2, 1999 at 5:29:59 pm Re: invoicing problems by Kari on Mar 2, 1999 at 5:40:20 pm Re: invoicing problems by Shawn Hogan on Mar 2, 1999 at 5:43:57 pm Re: invoicing problems by barbbras@dbtech.net on Mar 2, 1999 at 6:11:06 pm Re: invoicing problems by Kari on Mar 2, 1999 at 6:11:09 pm Re: invoicing problems by Shawn Hogan on Mar 2, 1999 at 6:19:19 pm Re: invoicing problems by barbbras@dbtech.net on Mar 2, 1999 at 6:43:21 pm Re: invoicing problems by Shawn Hogan on Mar 2, 1999 at 7:32:53 pm Re: invoicing problems by Richard Brodsky on Mar 7, 1999 at 9:51:33 am Re: invoicing problems by Zach Boettner on Mar 7, 1999 at 10:22:28 am Re: invoicing problems by barbbras@dbtech.net on Mar 7, 1999 at 10:22:29 am Re: invoicing problems by Shawn Hogan on Mar 7, 1999 at 10:49:23 am Re: invoicing problems by Shawn Hogan on Mar 7, 1999 at 10:50:35 am Invoicing problems by Rick on Apr 14, 2000 at 8:50:01 am Re: Invoicing problems by Shawn Hogan on Apr 14, 2000 at 10:01:13 am Re: Invoicing problems by Rick on Apr 14, 2000 at 10:41:28 am Re: Invoicing problems by Shawn Hogan on Apr 14, 2000 at 11:10:16 am Invoicing Problems by Edward Hebner on Jan 1, 2001 at 4:56:49 pm Re: Invoicing Problems by Shawn Hogan on Jan 1, 2001 at 5:04:55 pm Invoicing problems by Matthew Bailey on Dec 2, 2002 at 9:22:30 am Re: Invoicing problems by Shawn Hogan on Dec 2, 2002 at 11:29:57 am Re: Invoicing problems by Matthew Bailey on Dec 2, 2002 at 1:33:14 pm