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barbbras@dbtech.net wrote:
Re: invoicing problems
From: Shawn Hogan
Date: Tuesday, March 2, 1999
Time: 7:32:53 pm
>As I mentioned in my earlier message, most of these accounts were not new
>customers and have not had anything changed on their account entries. They
>just didn't get an invoice.
>
>Secondly, the guy who got hit for 5 March invoices all in one day has been
>on a regular billing cycle since January. No expiration date changes.
>
>And again, these booboos have occurred after the indexes have been rebuilt
>repeatedly.
>
>I am assuming that the customer id numbers are the inaccessible ones that
>are used in Optigold for internal tracking. If so, you can imagine my
>concern since it is the unique customer id number that is used by IC Verify
>to properly process credit card acceptance and declines.
>
>How exactly can that number get corrupted?
It shouldn't. If you want, tell me who the user is, email me your data
files, and I'll take a look at it and tell you exactly what the problem
is... {shrug}
- Shawn
-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647
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