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Ron Lockard wrote:
Re: Offer Codes - wrong time credit calculated
From: Shawn Hogan
Date: Friday, August 9, 2002
Time: 3:19:50 pm
> The problem is that it also added in the 1 month credit from the Offer
> Code line on the invoice as a time credit so what should have been
> 85days + 1 month (or about 4 months) turned out to be 147days + 1 month
> (or about 6 months). This customer should have expired on Dec 1, but
> instead expired on Feb 1 of next year. That's 2 months difference.
>
> And yes I do have the preferences set to add one month to the prorated
> invoice which I wouldn't have had a problem if the customer was also
> charged for that extra month as they are on the normal monthly billing
> invoices when they sign up. I was actually expecting that to happen,
> but it didn't. In this case there was no additional month added per the
> amount billed so I don't believe that it came into affect (billing cycle
> quantity was 0.99 for the actual product). At least it didn't for the $
> portion. Whether it came into affect for the time credit, only you can
> determine, but having one part adding the extra month without the other
> isn't right either way.
>
> Something's still wrong here. Any ideas how to fix it? Seems there's a
> calculation wrong somewhere however I look at it. Maybe the system
> didn't turn off the time credit for the Offer Code line when it should
> have to start with. Least that would have gotten it a little closer.
It has been updated for 3.0.6.
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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