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Re: Domain renewals

From: Shawn Hogan
Date: Monday, August 26, 2002
Time: 10:14:33 am

Transcom NMC wrote:

> This is what I cant understand.. must be doing something wrong..
>
> Customers have many different domains and expiry dates under the same
> account. In Domain manager, the renewals are selected and the invoices
> sent.

Customers have any different domain renewal dates, but they do *not* have
different expiration dates.


> Problem is that the invoices do not show the correct renewal date but always
> the date of the account expiry, although the domain name under services
> changes correctly to 1 year in advance.

Go to invoicing preferences and make sure you have it set to strip verbiage
from zero time credit invoices.


> How do we get the actual domain renewal / expiry date onto the invoice ?

It should be in the comments already (under the line items).

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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