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Re: Domain renewals

From: William Smith
Date: Monday, August 26, 2002
Time: 2:17:01 pm

Hi Chris,

many thanks for your email, new the comment line was somewhere, couldnt find
it for looking.

We have just started using Optigold, it seems just what we need , just need
to sort out the thousands of records accumulated on spreadsheets since 1993
!

Only issue now is POP3 accounts, we charge for each and have some corporates
that have 200 or so, all taken on different dates, get the feeling we need
to make 200 sub accounts !

Regards

Bill
--------------------------------------------------------
Transcom ISP - www.transcom.com
UK's best Business ISP
2 Way Satellite Connectivity
Satlynx - www.satlynx.info
----- Original Message -----
From: "Chris Kenward" <kenwardc@tgis.co.uk>
To: "'Optigold ISP List'" <isp-list@optigold.com>
Sent: Monday, August 26, 2002 10:08 PM
Subject: RE: [Optigold ISP] Domain renewals


Bill

Fistly, thanks for turning off your read receipt request - it's so
annoying when dealing with so many messages in a list such as this one.
Appreciated!

We're a UK ISP and have been using Optigold for nearly two years. The
domain renewal thing has always been a problem for us, until Shawn
recently fixed it in 3.06.

You are now able to change the comment that appears on the invoice. We
have done, to "Domain renewed from". This helps tremendously, as the
invoice now read the correct FROM date. Although it would be nice to
have the TO date as well, we no longer are getting queries from our
customers asking when their domain expires.

Change the comment under Domain Manager in 3.06.

Regards

Chris Kenward
Thames Global Internet Services (TGIS)


> -----Original Message-----
> From: isp-list@optigold.com [mailto:isp-list@optigold.com] On
> Behalf Of Transcom NMC
> Sent: 26 August 2002 17:58
> To: Optigold ISP List
> Subject: Re: [Optigold ISP] Domain renewals
>
>
> Thanks Shawn,
>
> This is what I cant understand.. must be doing something wrong..
>
> Customers have many different domains and expiry dates under
> the same account. In Domain manager, the renewals are
> selected and the invoices sent.
>
> Problem is that the invoices do not show the correct renewal
> date but always the date of the account expiry, although the
> domain name under services changes correctly to 1 year in advance.
>
> How do we get the actual domain renewal / expiry date onto
> the invoice ?
>
> Regards
>
> bill
>
> (Nb return recpt off)
>
>
> --------------------------------------------------------
> Transcom ISP - www.transcom.com
> UK's best Business ISP
> 2 Way Satellite Connectivity
> Satlynx - www.satlynx.info
>
>
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>
>



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