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Re: Domain renewals

From: William Smith
Date: Monday, August 26, 2002
Time: 2:38:34 pm

Many thanks Chris,

best idea would be to get the companies to have an SMTP feed and handle the
POPS themsleves !

However, I will go for your method.

Great help

Thanks again

Regards

bill
--------------------------------------------------------
Transcom ISP - www.transcom.com
UK's best Business ISP
2 Way Satellite Connectivity
Satlynx - www.satlynx.info
----- Original Message -----
From: "Chris Kenward" <kenwardc@tgis.co.uk>
To: "'Optigold ISP List'" <isp-list@optigold.com>
Sent: Monday, August 26, 2002 10:26 PM
Subject: RE: [Optigold ISP] Domain renewals


Bill

My pleasure - glad to be of help.

If it's one corporate account, with 200 different mailboxes and you
charge monthly or quarterly for each mailbox, as long as the billing
address was the same this is how I think I would do this...

1. I would simply create a new billing cycle item for each pop
account.

2. For accounts that pop up during the month I would create a
manual pro-rated invoice that charged the item to the 1st of
the next month. After completing the invoice and printing it,
I would then create a new billing cycle item, which would start
on 1st of the new month, for the account. This would keep all
the pop accounts neat and tidy and monthly. We would always
edit each billing cycle item as we create it, with that
particular customer details contained within the item, to
identify it for us (and for the corporate).

It would mean you could end up with 200 billing cycle items for one
company and, as long as Optigold could handle that many billing cycle
items within one account (Shawn??) then I think it would be better than
creating 200 sub-accounts.

Either way you do it it's going to be a bit of a pain, but I don't think
there is an automated billing package, like Optigold, that would handle
it any easier for you.

All the best
Chris

> -----Original Message-----
> From: isp-list@optigold.com [mailto:isp-list@optigold.com] On
> Behalf Of Transcom NMC
> Sent: 26 August 2002 22:08
> To: Optigold ISP List
> Subject: Re: [Optigold ISP] Domain renewals
>
>
> Hi Chris,
>
> many thanks for your email, new the comment line was
> somewhere, couldnt find it for looking.
>
> We have just started using Optigold, it seems just what we
> need , just need to sort out the thousands of records
> accumulated on spreadsheets since 1993 !
>
> Only issue now is POP3 accounts, we charge for each and have
> some corporates that have 200 or so, all taken on different
> dates, get the feeling we need to make 200 sub accounts !
>
> Regards
>
> Bill
> --------------------------------------------------------
> Transcom ISP - www.transcom.com
> UK's best Business ISP
> 2 Way Satellite Connectivity
> Satlynx - www.satlynx.info
> ----- Original Message -----
> From: "Chris Kenward" <kenwardc@tgis.co.uk>
> To: "'Optigold ISP List'" <isp-list@optigold.com>
> Sent: Monday, August 26, 2002 10:08 PM
> Subject: RE: [Optigold ISP] Domain renewals
>
>
> Bill
>
> Fistly, thanks for turning off your read receipt request -
> it's so annoying when dealing with so many messages in a list
> such as this one. Appreciated!
>
> We're a UK ISP and have been using Optigold for nearly two
> years. The domain renewal thing has always been a problem for
> us, until Shawn recently fixed it in 3.06.
>
> You are now able to change the comment that appears on the
> invoice. We have done, to "Domain renewed from". This helps
> tremendously, as the invoice now read the correct FROM date.
> Although it would be nice to have the TO date as well, we no
> longer are getting queries from our customers asking when
> their domain expires.
>
> Change the comment under Domain Manager in 3.06.
>
> Regards
>
> Chris Kenward
> Thames Global Internet Services (TGIS)
>
>
> > -----Original Message-----
> > From: isp-list@optigold.com [mailto:isp-list@optigold.com]
> On Behalf
> > Of Transcom NMC
> > Sent: 26 August 2002 17:58
> > To: Optigold ISP List
> > Subject: Re: [Optigold ISP] Domain renewals
> >
> >
> > Thanks Shawn,
> >
> > This is what I cant understand.. must be doing something wrong..
> >
> > Customers have many different domains and expiry dates
> under the same
> > account. In Domain manager, the renewals are selected and the
> > invoices sent.
> >
> > Problem is that the invoices do not show the correct
> renewal date but
> > always the date of the account expiry, although the domain
> name under
> > services changes correctly to 1 year in advance.
> >
> > How do we get the actual domain renewal / expiry date onto
> the invoice
> > ?
> >
> > Regards
> >
> > bill
> >
> > (Nb return recpt off)
> >
> >
> > --------------------------------------------------------
> > Transcom ISP - www.transcom.com
> > UK's best Business ISP
> > 2 Way Satellite Connectivity
> > Satlynx - www.satlynx.info
> >
> >
> >
> > ---------------------------------------------------
> > To subscribe, unsubscribe or to search list archive
> > please visit http://www.optigold.com/lists/isp.html
> > ---------------------------------------------------
> >
> >
>
>
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>
>
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>
>



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