 |  |
That sounds like a good idea if there was a timer of sorts in there. I
Re: Tech call Billing
From: Tech Support
Date: Tuesday, March 9, 1999
Time: 8:09:23 pm
would just be curious about how long the average tech call lasts and who
is spending the most time on tech calls.
Maria
>
> Piggy backing on the Tech call thang ;)
>
> We charge for tech time over a certian amount of minutes. Is there any way
> to record the length of time a tech spends with a customer on the phone and
> then to bill the customer in some increment.
>
> Right now we have to keep a separate log in a database of the customer start
> and stop times and then total for the month and bill.
>
> Is there an easier way?
>
> Thanks
> Chris
> Asus.Net Internet
> www.asus.net
>
>
>
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