closed showing due..

From:

Date:

Time:

Hi,

have closed invoices showing past due, how can this be possible ?

Rgds

Bill
--------------------------------------------------------
Transcom ISP - www.transcom.com
UK's best Business ISP
----- Original Message -----
From: "Transcom NMC" <nmc@transcom.com>
To: "Optigold ISP List" <isp-list@optigold.com>
Sent: Sunday, September 01, 2002 11:24 AM
Subject: [Optigold ISP] Invoices closing

> Hi Shawn,
>
> thought we had it all worked out, have a problem..
>
> Invoices are being generated and closed automatically on monthly billing
> cycles without being sent to the customer, and without appearing under the
> 'Bill Customers' , so we dont know what cards to bill or even that there
is
> anything due.
>
> Regards
>
> Bill
> --------------------------------------------------------
> Transcom ISP - www.transcom.com
> UK's best Business ISP
> ----- Original Message -----
> From: "Transcom NMC" <nmc@transcom.com>
> To: "Optigold ISP List" <isp-list@optigold.com>
> Sent: Sunday, September 01, 2002 10:41 AM
> Subject: Re: [Optigold ISP] Billing ID
>
>
> > Hi,
> >
> > no, nothing changed, strange, it was there. The few customers we have
> tried
> > this on have complained that they dont know what the charge was for,
> > especially with sub accounts.
> >
> > Rgds
> >
> > bill
> > --------------------------------------------------------
> > Transcom ISP - www.transcom.com
> > UK's best Business ISP
> > ----- Original Message -----
> > From: "Shawn Hogan" <shawn@digitalpoint.com>
> > To: "Optigold ISP List" <isp-list@optigold.com>
> > Sent: Sunday, September 01, 2002 2:20 AM
> > Subject: Re: [Optigold ISP] Billing ID
> >
> >
> > > Transcom NMC wrote:
> > >
> > > > sure we used to have sub account and master, showing the logon name
on
> > the
> > > > billing description line, it isnt there anymore, what have we done ?
> > >
> > > Not sure, did you change the product? It would update the description
> if
> > > you did...
> > >
> > > - Shawn
> > >
> > > -------------------------------
> > > Shawn D. Hogan
> > > President, Digital Point Solutions
> > > http://www.digitalpoint.com
> > > (858) 452-3696
> > >
> > >
> > > ---------------------------------------------------
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> > >
> >
> >
> >
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> >
>
>
>
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