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Re: Generate invoices

From: William Smith
Date: Monday, September 2, 2002
Time: 9:52:57 am

Hi chris, thanks,

yep, thats what it looks like, billing use is set to None

what to do what to do...

Bill
--------------------------------------------------------
Transcom ISP - www.transcom.com
UK's best Business ISP
----- Original Message -----
From: "Chris Kenward" <kenwardc@tgis.co.uk>
To: "'Optigold ISP List'" <isp-list@optigold.com>
Sent: Monday, September 02, 2002 5:45 PM
Subject: RE: [Optigold ISP] Generate invoices


Hi Bill

It sounds as though you have domains added to billing cycle(s). As far
as I know it's the only reason why you could be getting invoices for
domains when you press the "Generate Invoices" button from the Main
Menu. If a stock item isn't in a billing cycle then your system won't be
able to generate an invoice for it.

You've got me stumped! :)

Regards
Chris



> -----Original Message-----
> From: isp-list@optigold.com [mailto:isp-list@optigold.com] On
> Behalf Of Transcom NMC
> Sent: 02 September 2002 15:37
> To: Optigold ISP List
> Subject: Re: [Optigold ISP] Generate invoices
>
>
> Hi Chris, many thanks.
>
> This is how we have set up the domains, billing just via
> domain billing and not as a cycle. The invoices do go out
> ok, with the correct time code, but what we are getting is a
> long list on domain invoices under 'generate invoices, that
> we cant for some reason get rid of.
>
> If we hit the genarate all, it goes throught he motions, but
> invoices do not get sent out again (thank goodness !)
>
> Just need to eliminate these, also seen that 'one of'
> invoices also appear in this , even when paid up, and are
> starting to show 'past due' when there is nothing.
>
> Once these points are understood by us, we are ready to roll..
>
> Best Regards
>
> bill
> --------------------------------------------------------
> Transcom ISP - www.transcom.com
> UK's best Business ISP
> ----- Original Message -----
> From: "Chris Kenward" <kenwardc@tgis.co.uk>
> To: "'Optigold ISP List'" <isp-list@optigold.com>
> Sent: Monday, September 02, 2002 3:12 PM
> Subject: RE: [Optigold ISP] Generate invoices
>
>
> Bill
>
> Not sure if this helps, but here's how we handle domains.
>
> All domains are entered through Services with the customer
> record into the system. The very first invoice for the
> registration of the domain is processed manually and posted
> to the customer. We allow the customer 30 days to pay for
> this invoice. We do not ever add a billing cycle item to the
> customer's record for domain transactions.
>
> For all renewals we use Domain Manager. Produce a report
> (daily) on which domains are up for renewal and then hit the
> INVOICE button. (I guess you could automate this step). When
> the invoice is paid, Optigold automatically updates the
> expiry date on the domain with domain manager, to reflect the
> new date.
>
> That's it. Nothing more to it from our point of view.
>
> All the best
> Chris
>
> > -----Original Message-----
> > From: isp-list@optigold.com [mailto:isp-list@optigold.com]
> On Behalf
> > Of Transcom NMC
> > Sent: 02 September 2002 14:24
> > To: Optigold ISP List
> > Subject: Re: [Optigold ISP] Generate invoices
> >
> >
> > OK, if we do this, how will the customer get an invoice in
> advance of
> > the renewal date ?
> >
> > Rgds
> >
> > bill
> > --------------------------------------------------------
> > Transcom ISP - www.transcom.com
> > UK's best Business ISP
> > ----- Original Message -----
> > From: "Shawn Hogan" <shawn@digitalpoint.com>
> > To: "Optigold ISP List" <isp-list@optigold.com>
> > Sent: Monday, September 02, 2002 8:49 AM
> > Subject: Re: [Optigold ISP] Generate invoices
> >
> >
> > > Transcom NMC wrote:
> > >
> > > > not sure I understand, they need an invoice to pay for
> > their domain
> > renewal,
> > > > how do I make a non invoiceable account and get them an
> invoice ?
> > >
> > > Domain invoices are generated under Domain Manager. You
> > can make them
> > > a
> > non
> > > billing cycle invoice account by changing them to an
> > account type that
> > > has nothing in the invoice xx days before their
> expiration date (on
> > > the
> > accounts
> > > preferences).
> > >
> > > - Shawn
> > >
> > > -------------------------------
> > > Shawn D. Hogan
> > > President, Digital Point Solutions http://www.digitalpoint.com
> > > (858) 452-3696
> > >
> > >
> > > ---------------------------------------------------
> > > To subscribe, unsubscribe or to search list archive
> > > please visit http://www.optigold.com/lists/isp.html
> > > ---------------------------------------------------
> > >
> >
> >
> >
> > ---------------------------------------------------
> > To subscribe, unsubscribe or to search list archive
> > please visit http://www.optigold.com/lists/isp.html
> > ---------------------------------------------------
> >
> >
>
>
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>
>
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>
>



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