Search Again: Re: Generated invoices did not include Time Usage From: Shawn Hogan Date: Monday, September 2, 2002 Time: 11:54:56 am Javier Galvez wrote: > For some reason, that I do not know, this month's billing did not include > the Time usage. > > I normally send the time usage with a 0.0 value since I do not charge > extra for such usage, but to let our customer know for how many hours used > our services. > > September's invoices were shout normally but this time did not include any > usage. > > I was thinking that was because did not import correctly the time usage, > but, it was'nt becouse of that. > > I moved no settings since 2 months, and august billing included this usage > stuff. > > Any changes in invoicing that I should be aware of? Pull up a customer you think it should have been on that it was not. Click on the usage record in question to go to the detail window. What is the "Allowed" and "Used" hours set to on that record? - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Generated invoices did not include Time Usage by Javier Galvez on Sep 2, 2002 at 7:37:44 am Re: Generated invoices did not include Time Usage by Shawn Hogan on Sep 2, 2002 at 11:54:56 am Re: Generated invoices did not include Time Usage by Javier Galvez on Sep 2, 2002 at 2:00:22 pm Re: Generated invoices did not include Time Usage by Shawn Hogan on Sep 2, 2002 at 5:23:07 pm Re: Generated invoices did not include Time Usage by Javier Galvez on Sep 2, 2002 at 5:55:05 pm Re: Generated invoices did not include Time Usage by Shawn Hogan on Sep 2, 2002 at 9:59:13 pm Re: Generated invoices did not include Time Usage by Javier Galvez on Sep 3, 2002 at 5:19:13 am Re: Generated invoices did not include Time Usage by Shawn Hogan on Sep 3, 2002 at 11:57:21 am Re: Generated invoices did not include Time Usage by Javier Galvez on Sep 3, 2002 at 6:31:18 pm Re: Generated invoices did not include Time Usage by Shawn Hogan on Sep 3, 2002 at 6:47:10 pm Re: Generated invoices did not include Time Usage by Javier Galvez on Sep 3, 2002 at 6:51:05 pm Re: Generated invoices did not include Time Usage by Shawn Hogan on Sep 3, 2002 at 7:04:58 pm Re: Generated invoices did not include Time Usage by Javier Galvez on Sep 3, 2002 at 7:08:17 pm Re: Generated invoices did not include Time Usage by Shawn Hogan on Sep 3, 2002 at 7:14:24 pm