Search Again: Contact Manager (Time called) From: Javier Galvez Date: Monday, September 2, 2002 Time: 2:38:22 pm Shawn, This may look funny, but my Marketing department's Manager requested the following: Since we have 10 sales commisioned people, we must track the calls that this guys are doing, and we must also track the times that they called to this posible customers. The only way to track this info, is reading ACTIVITIES, but this activities carry only the DATE of contact. I request addding also the TIME along with the DATE, as in tech support. I agree with this request, since in tech support we know what time tech guys received the call initially, and for sales people it's very important to track how many times they called, at what times, if they followed some schedule, if they returned the call on the apropiate date, if they called on time, and the only way to track this is reading their comments and knowing that they did not created all those comments in the last half hour of the day If you agree with such a greaat change, that screen will look like this ACTIVITY Date TIME Name Notes ^^^^ Thank you, Javier Galvez MegaLink +(591)-715-22149 jcgalvez@megalink.com --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Contact Manager (Time called) by Javier Galvez on Sep 2, 2002 at 2:38:22 pm Re: Contact Manager (Time called) by Shawn Hogan on Sep 2, 2002 at 5:17:27 pm