Search Again: Re: Contact Manager (Time called) From: Shawn Hogan Date: Monday, September 2, 2002 Time: 5:17:27 pm Javier Galvez wrote: > This may look funny, but my Marketing department's Manager requested the > following: > > Since we have 10 sales commisioned people, we must track the calls that > this guys are doing, and we must also track the times that they called to > this posible customers. > > The only way to track this info, is reading ACTIVITIES, but this > activities carry only the DATE of contact. > > I request addding also the TIME along with the DATE, as in tech support. > > I agree with this request, since in tech support we know what time tech > guys received the call initially, and for sales people it's very important > to track how many times they called, at what times, if they followed some > schedule, if they returned the call on the apropiate date, if they called > on time, and the only way to track this is reading their comments and > knowing that they did not created all those comments in the last half hour > of the day > > If you agree with such a greaat change, that screen will look like this > > ACTIVITY > > Date TIME Name Notes > ^^^^ Sorry, there is not enough room... - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Contact Manager (Time called) by Javier Galvez on Sep 2, 2002 at 2:38:22 pm Re: Contact Manager (Time called) by Shawn Hogan on Sep 2, 2002 at 5:17:27 pm