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Re: Web Signup InterfaceFrom: Shawn Hogan Date: Monday, September 2, 2002
Time: 10:00:39 pmDiscussion List wrote:
> Please explain how to allow or do the following:
>
> We have several customers who sign up from our web site that would like
> to be able to select multiple items when selecting our services. I am
> aware of the different drop downs but it seems that the first is
> mandatory and the other two are optional. Here is are dilemma, if a
> customer would like to select a dialup account and a hosting account.
> They can not because they are both listed in the first drop down. If we
> make it where the hosting is in the second drop down then the customers
> who just wants a hosting account can not select this item because the
> first drop down is required. We have requested before a simpler web
> signup but you suggested modifying the web interface. We did this in
> the past but had to upgrade due to the interface was unsecured and back
> to square one went with the upgrade. We do not want to spend hours
> modifying the web interface after each upgrade. So we come to you for a
> solution. Looking for some sort of simpler web signup, especially the
> product selection area.
Well, what exactly did you have in mind? I can't think of a way to simplify
it...
Also, in your example above, you could put the hosting package in slot 1 and
2 (items can be in more than 1 slot).
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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