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Re: usage display

From: Tim Atcheson
Date: Tuesday, September 3, 2002
Time: 4:58:11 am

Hello Shawn,

thanks for the explanation.

Just curios as to why the usage information is not stored in opti gold

regards

Tim
----- Original Message -----
From: "Shawn Hogan" <shawn@digitalpoint.com>
To: "Optigold ISP List" <isp-list@optigold.com>
Sent: Friday, August 30, 2002 7:59 AM
Subject: Re: [Optigold ISP] usage display


> Administrator wrote:
>
> > When the customer rings up and says he only used 10hrs and you billed
him
> > for 30
> > how do you get on.
> > Wouldn't it be much simpler if he could view his usage via the web
interface
> >
> > This is a pretty standard and basic feature of most isp billinging
> > applications
> >
> > Something like this should be a snap for opti-gold
>
> Optigold doesn't include the call detail within the usage table (only
> monthly totals) that is why it doesn't show it. On the customer's Usage
> screen (in the normal) GUI you can click on the "Call History" button to
> have Optigold query your SQL compliant database for usage data, but it's
> still stored *in* that database (not within Optigold). What you *can* do
is
> put a button or link within the results.txt format file that links to a
> ASP/PHP (or whatever you like) page that does it for you. I've done it a
> few times in PHP (with MySQL based usage data) and it only takes a few
> minutes (not it's always going to be different because the usage database
> schema will be different).
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
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