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Re: Trash in invoices

From: Shawn Hogan
Date: Tuesday, September 3, 2002
Time: 11:52:57 am

Alexandra Alvarado wrote:

> Since two month I have been experiencing problems in the OptiGold's
> invoice generation, the specific problem is that when I excecute
> "generate invoice"
> the process go well, but the result is an invoice with products that
> doesn't belong to the account, for example if the account have asigned
> product 1 and product 2, in the invoice appears product 1 product 2
> product 3 and product 4, and the worst is that this problem
> occures in some accounts not in all accounts.

Sounds like someone did a god-level found set delete of customers, without
doing the null line items clean up. You can go to Maintenance & Preferences
-> Clean Up -> Null Line Items

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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