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Re: Generated invoices did not include Time Usage

From: Shawn Hogan
Date: Tuesday, September 3, 2002
Time: 6:47:10 pm

Javier Galvez wrote:

> How do I introduce a "0" within TIME 1 field automatically at creation
> time?
>
> I created a billing cicle called interzero with the following settings:
>
> Product ID: INTERZERO
> Months: 1 Days Credit: 0
> Hours Credit: 0:00
>
> Default Usage Product TIME USAGE
>
> Default Time 1 & 2 0:00 0:00
>
> Default time flag at: 0:00
>
> Using this PRODUCT INFO, I cannot get time 1 to 0:00
>
> and at bill time, will not create the invoice along with the time usage.
>
> What am I doing wrong?
>
> There is unbilled 2 months of usage, and new accounts do not get that 0.00
> at creation time.

If you reselect the usage product (on the customer's usage screen) does it
fill in, or not?

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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