 |  |
I went in and added three products...Setup fee, Installation fee,
Re: How-to?
From: Lance Brown
Date: Wednesday, September 11, 2002
Time: 6:53:20 am
Router fee.
I chose 'Setup fee' for setup prod_id for every DSL product.
'Installation fee' (setup prod_id) for 'setup fee'.
'Router fee' (setup prod_id) for 'Installation fee'.
When adding a new customer online. At the point of selecting a product.
You only see the first setup fee. So the customer will assume that they
are paying x per month and y for the setup fee. (Where y equals 'Setup
fee'). When the transaction was completed only 'setup fee' showed on
the invoice. The other setup prod_id's do not get listed or charged.
I am not trying to make a big deal out of this. I am just trying to
figure out how to have 3 setup prod_id's with only one being taxable.
Are other people doing this? Listing a Setup fee (actual manual work to
get a customer programmed and activiated), Installation fee (for the
actual on premisis work) and charging for the modem/router hardware.
This is not a problem when we enter the user into the system because we
can train to add three products to every new customer invoice. But if
we are going to start using the web interface something needs to be
different.
Lance
On Wednesday, September 11, 2002, at 12:07 AM, Shawn Hogan wrote:
> Administrator wrote:
>
>> seems to be bit of a limitation,
>> can't see why not
>
> Truthfully, it's just the way it was designed... each product can have
> *a*
> setup fee, not many setup fees. I made a compromise (without needing
> to
> revamp everything from the ground up), in that setup fees can have
> their own
> "setup fees", which can can an infinite number of levels deep.
>
> For example:
>
> Product A
> |
> -> Setup Fee 1
> |
> -> Setup Fee 2
> |
> -> Setup Fee 3
> |
> -> Setup Fee 4
> etc, etc...
>
> The problem with that is it could possibly create a circular
> reference...
> for example in the above example if "Setup Fee 4" has it's setup fee
> set to
> be "Setup Fee 1" for example. It would essentially hang run the
> workstation
> in an infinite loop as it adds an infinite number of setup fees to the
> invoice. So I'm sure I'll get a call or two on that some day, but it's
> obviously an easy fix.
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
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