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Shawn,
Re: Billing help...
From: WattsAngelM@aol.com
Date: Sunday, September 15, 2002
Time: 10:31:50 pm
I didn't mean that "physical payments" should create an invoice. I meant
that I wanted customers that have electronic billing (credit card or
checking) to be billed and sent a receipt on the 1st of the month
automatically. I know that payments don't create invoices. :)
In account preferences...# 4 "Place On Hold After XX Days"...is that place o
n
hold after xx days AFTER the exp date??
Thanks for your help.
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=80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2 Original Message =E2=80=A2=E2=80
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Subj: Re: [Optigold ISP] Billing help...
Date: 9/13/2002 10:53:52 PM Eastern Daylight Time
From: <A HREF=3D"mailto:shawn@digitalpoint.com">shawn@digitalpoint.com</A>
Reply-to: <A HREF=3D"mailto:isp-list@optigold.com">isp-list@optigold.com</
A>
To: <A HREF=3D"mailto:isp-list@optigold.com">isp-list@optigold.com</A>
Sent from the Internet (Details)
WattsAngelM@aol.com wrote:
> OK. We want our billing to work so that invoices are generated on the 15t
h
of
> the month and then the payment is due by the first of the month (except
> electronic payments). Ie. On Sept. 15th invoices will generate for all
> accounts that are not electronic. They will be due on the 1st of the mont
h
> and that will be for Oct. services.
>
> We want electronic payments to generate invoices, charge the account and
email
> a receipt on the 1st of the month for that months services. How do I set
that
> up in each account? I'm getting confused with the "expiration date" field
> that changes automatically.
Payments do not generate invoices. Invoices are always generated before
payments are made (otherwise there is no way to know how much is needed for
a payment).
Expiration date is the date the customer has paid for service up through.
> Where/how do I set-up when the invoices are created?
Under the accounts preferences (column 1).
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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