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At 3/17/99 06:47 PM , you wrote:
Re: Invoicing bug?
From: Alexi Touloumis
Date: Wednesday, March 17, 1999
Time: 5:47:12 pm
>Shawn...if we go into an account and hit CREATE NEW INVOICE, the drop down
>product list for billing cyle items is incomplete. For example, many of our
>dialup account options do not display at all in this list. However, if we
>manually type the product id number and hit return then the correct
>information will display in all fields...but it is not visible in the drop
>down menu.
>What's up?
When you manually create an invoice, and do not choose to include billing
cycle items (clicking 'no' at the 'add billing cycle items' prompt) you
only have the option to add one-time (non-recurring) charges or type in the
product id to get it to show up. If you're not getting the prompt, then
you need to add those billing cycle items for the customer under billing
cycle items, and they will be added automagically if you click yes to add
billing cycle items to the invoice.
Alexi
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