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Re: Restoring Cancelled Customers?

From: Shawn Hogan
Date: Thursday, March 18, 1999
Time: 1:24:27 am

Greg Gibson wrote:

>Shawn...let's say we have a customer whose account gets cancelled. Then he
>pays up and wants to renew. How do we restore this customer's account
>status from CANCELLED to CURRENT without manually editing the account
>status field?
>
>We've tried generating invoices and crediting payments...when we do the
>expiration date will roll over to the correct current date, but the account
>status remains CANCELLED.

Go to the Script menu and select Restore Canceled Account.

- Shawn

-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647


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