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Subject: Re: Re: Optigold ISP Digest #1551 - 09/20/02From: Billing Dept. - Charter Communications Date: Wednesday, September 25, 2002
Time: 6:13:25 amSubject: Re: [Optigold ISP] Re: Optigold ISP Digest #1551 - 09/20/02
From: "Shawn Hogan" <shawn@digitalpoint.com>
Date: Tue, 24 Sep 2002 10:49:28 -0700
Billing Dept. - Charter Communications wrote:
>> I saw no dialog boxes at all. the only delete all thing I saw was the
>> delete all button on the generic report, which I don't want to do; i only
>> need to delete a portion of that account..
>Hmmmm... and you are sure (I know it's a >dumb question), you clicked on
the
>"Delete All" button? And no dialog at all >popped up?
- Shawn
No, I don't want to "delete All", so I didn't hit the delete all button.
I pulled up a generic email report. It was approximately 50 pages long.
About 5 pages of these were blank emails. I individually clicked on the
trash can to mark them for deletion. They have a red D by them when I
pull up the generic email report. When I go to maint/pref-->emails marked
for deletion, they are not there. When I go to maint/pref --> clean
up--> blank emails, there are none. When I go to maint/pref --> clean
up --> null services, there are none. So how do I get them to not show
up on the generic email report?
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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*** FOR YOUR SAFETY: Please do not submit credit cards via email as it is
not a secure medium. Thanks!
---------------------------------------------
Jennifer Steed
Charter Communications
dialupbilling@chartermi.net
800-968-5221
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