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Re: Subject: Re: Re: Optigold ISP Digest #1551 - 09/20/02

From: Shawn Hogan
Date: Wednesday, September 25, 2002
Time: 9:55:11 am

Billing Dept. - Charter Communications wrote:

> No, I don't want to "delete All", so I didn't hit the delete all button.
>
> I pulled up a generic email report. It was approximately 50 pages long.
> About 5 pages of these were blank emails. I individually clicked on the
> trash can to mark them for deletion. They have a red D by them when I
> pull up the generic email report. When I go to maint/pref-->emails marked
> for deletion, they are not there. When I go to maint/pref --> clean
> up--> blank emails, there are none. When I go to maint/pref --> clean
> up --> null services, there are none. So how do I get them to not show
> up on the generic email report?

Not sure... are you sure they don't belong to a customer? Null Emails will
only show emails that do not belong to a customer.

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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