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Re: Welcome Letter Triggers

From: Shawn Hogan
Date: Wednesday, September 25, 2002
Time: 12:01:37 pm

Chris Terrien wrote:

> I know that the Welcome Letter triggers when you *approve* the account
>
> automatically.
>
>
>
> BUT.
>
>
>
> We are using a SQL database with our Mail server, and mail boxes are
>
> not *poped*, or created, to accept email until the first time the
>
> customer logs into the email account.
>
>
>
> With that said, the Welcome Letter never makes it to the box, since it
>
> was not *created* at the time of sending.
>
>
>
> Is there a way to Delay the Welcome Letter send out by a x number of
>
> days, OR a way to *Manual* send the Welcome Letter that I must be blind
>
> to finding in the OG settings somewhere /smirk
>
>
>
> If not, then I guess it is time for us to write another mini script to
>
> *pop* the mail box ourselves for the customer at time of account
>
> creation.

You can't delay the letter by days... although you can send any letter
(including the welcome letter) to any customer by clicking on the "Letter"
button on any customer screen. You can also so it in mass under Maintenance
& Preferences -> Mass Mailing

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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