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Subject: Re: Subject: Re: Re: Optigold ISP Digest #1551 - 09/20/02

From: Billing Dept. - Charter Communications
Date: Thursday, September 26, 2002
Time: 5:27:10 am


Subject: Re: Subject: Re: [Optigold ISP] Re: Optigold ISP Digest #1551 -
09/20/02
From: "Shawn Hogan" <shawn@digitalpoint.com>
Date: Wed, 25 Sep 2002 09:51:57 -0700

Billing Dept. - Charter Communications wrote:

> No, I don't want to "delete All", so I didn't hit the delete all button.
>
> I pulled up a generic email report. It was approximately 50 pages long.
> About 5 pages of these were blank emails. I individually clicked on the
> trash can to mark them for deletion. They have a red D by them when I
> pull up the generic email report. When I go to maint/pref-->emails
marked
> for deletion, they are not there. When I go to maint/pref --> clean
> up--> blank emails, there are none. When I go to maint/pref --> clean
> up --> null services, there are none. So how do I get them to not show
> up on the generic email report?

>Not sure... are you sure they don't belong to a >customer? Null Emails
will
>only show emails that do not belong to a >customer.

- Shawn

Absolutely sure. The generic report, when printed, has nothing in the
Login Field, nothing in the Email field, nothing in the Route To field, and
occassionally (but not always) something in the Password field.

Jen
Charter Communications
dialupbilling@chartermi.net
800-968-5221
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