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Manual invoices don''t get sent to customers!

From: Chuck Rock
Date: Thursday, September 26, 2002
Time: 9:55:00 am

I have a bunch of mad customers after I shut them off for non payment....

The common thread is the invoices for their services were all made manually.
Why didn't OG send them out when the billing person pushed the Invoice
Customers button? Now I have possibly a hundred or more customers that have
been or will get shut off for non payment, and they don't even have an
invoice to pay?

Optigold is smart enough to know that the invoice has not been sent to the
customer when you go into it, where the setting to tell it to use that
information and actually "Invoice the customer" when that button is pushed?

Thanks,
Chuck


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