Search Again: Re: Problem with a one year billing cycle... From: WattsAngelM@aol.com Date: Tuesday, October 1, 2002 Time: 7:10:33 pm I've tried a few different things... When I put it in as unit price $19.595, qty. 10 (our year is $195.95), it makes the subtotal correct, but the credit then goes to 120 months. When I try a unit price of $195.95, qty. 1, it won't let me credit 12 months . When I try a unit price of $16.329, qty. 12, it credits 144 months. How do I credit 12 months and still get the subtotal of $195.95? =E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2 =80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2 Original Message =E2=80=A2=E2=80 =A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2=E2=80=A2 =E2=80=A2=E2=80=A2=E2=80=A2 Subj: Re: [Optigold ISP] Problem with a one year billing cycle... Date: 10/1/2002 4:45:14 PM Eastern Daylight Time From: <A HREF=3D"mailto:shawn@digitalpoint.com">shawn@digitalpoint.com</A> Reply-to: <A HREF=3D"mailto:isp-list@optigold.com">isp-list@optigold.com</ A> To: <A HREF=3D"mailto:isp-list@optigold.com">isp-list@optigold.com</A> Sent from the Internet (Details) WattsAngelM@aol.com wrote: > When I go to add something to someone's billing cycle and I choose "56K - > Yearly Fee" (it has 12 in the months credit field, the monthly rate and th e > qty.) it tells me "Customer's months don't balance. Total months credit > should be 1, while it's currently 120)." > > I want 12 months credit or it will only move the exp date ahead one month > instead of a year when he pays. Why is it saying 120? Did you put a quantity of 10 on a 12 month service? - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Problem with a one year billing cycle... by WattsAngelM@aol.com on Oct 1, 2002 at 10:50:59 am Re: Problem with a one year billing cycle... by Shawn Hogan on Oct 1, 2002 at 1:45:10 pm Re: Problem with a one year billing cycle... by WattsAngelM@aol.com on Oct 1, 2002 at 7:10:33 pm Re: Problem with a one year billing cycle... by WattsAngelM@aol.com on Oct 1, 2002 at 8:01:46 pm Re: Problem with a one year billing cycle... by Shawn Hogan on Oct 2, 2002 at 11:13:32 am