|
|
Weird CC billing problemFrom: Troy Harris Date: Wednesday, October 2, 2002
Time: 3:14:57 pmI just had something strange happen, and I'm not sure why. It appears
that on Sept. 9th, everyone who got an invoice created on that day and
had a credit card on file got billed (even though, optigold is set to
invoice 15 days before the expiration date and to bill the credit card 1
day before). The scary part though, is that Optigold never added those
payments, so it went ahead and billed those customers again 14 days
later. Something like this happened maybe 2 or 3 months ago, but only to
like 2 or three customers, this time it was like a dozen. Any ideas?
Thanks in advance,
Troy Harris
Digitaldune Networks
|

Return to Digital Point Solutions' Home Page |