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At 10:38 PM 10/10/2002 -0500, you wrote:
Re: Re: BEWARE - Do Not Use Optigold - DISHONESTLIARS
From: BurstNET Technologies, Inc President - C.E.O.
Date: Thursday, October 10, 2002
Time: 8:54:13 pm
>O.K. Thank you for admitting that you didn't know why it was
>purchased in the first place. Isn't that akin to not having a clue?
>
>However, as any businessman knows, the terms of sale are set by the
>seller. Your firm requested a refund beyond those terms and Optigold
>looked like they would oblige, to you. They had no responsibility to
>do so, however, based upon the "upfront" terms of sale.
>
>Now, you are complaining about the conditions which Optigold placed
>upon the return - a return they didn't even have to consider, based
>upon the original terms of sale. Stopping right here, you have no
>case and no status.
If you buy a product that does not work, or has flaws, yes you do have a
right to a refund.
We found security flaws, and the product was unusable by our firm because
of it.
A list of these flaws was sent to OPTIGOLD.
>If Optigold said, if you do this, then we'd do that, well, you didn't
>do what they requested.
Actually we did do what they requested.
The explanation was sent to them months ago!
SMA
PRES/CEO
BURSTNET
Even so, it doesn't change the original terms
>of sale. They were only attempting to accommodate you - and you used
>it as a gun against them.
>
>Shame on you.
>
>You're the thief . . .
>
>
>
>
>Thursday, October 10, 2002, 10:13:29 PM, BurstNET Technologies, Inc
President - C.E.O. <president@burst.net> wrote:
>BTIPCEO> At 09:02 PM 10/10/2002 -0500, you wrote:
>>>Ummm I hope you don't slap systems just "outside" your file wall...
>
>BTIPCEO> One of the OPTIGOLD system for the web browser was required to be
outside
>BTIPCEO> the firewall....
>
>
>BTIPCEO> DMZ, lock
>>>down things beyond... not even going to get in how to configure a
>BTIPCEO> firewall, as
>>>you could not figure out that the 100 user free version does not
expire...yet
>>>you said you "ran out of time" and had to buy a version to continue to
>BTIPCEO> test it?
>>> If you could not figure out that OptiGold does not "expire" I don't really
>>>want to EVER buy your software...
>
>BTIPCEO> Already admitted I made a mistake on that...as I did not handle
the actual
>BTIPCEO> install and don't know real reason for buying the full product.
>
>BTIPCEO> Point is RMA was issued, and we received the run aruond for
months after
>BTIPCEO> that....regardless of any "contingencies" they claim...we still
received a
>BTIPCEO> complete run-around.
>
>BTIPCEO> SMA
>BTIPCEO> PRES/CEO
>BTIPCEO> BURSTNET
>
>
>>>On Thu, 10 Oct 2002 22:56:33 -0400
>>> "BurstNET Technologies, Inc President - C.E.O." <president@burst.net>
>BTIPCEO> wrote:
>>>
>>>> >That much I'm not sure of... I'm not sure what your definition of
"secure"
>>>> >is. Personally, I wouldn't call putting *any* machine with mission
>BTIPCEO> critical
>>>> >info outside a firewall secure.
>>>>
>>>> There were issues even with the server behind the firewall.
>>>> Remember, you have a web-basex system, and not all machines are behind te
>>>> firewall.
>>>> Compbined with Filemaker on the ackend, we found some major securiy
>BTIPCEO> problems.
>>>
>>>---------------------------------------------------
>>>To subscribe, unsubscribe or to search list archive
>>>please visit http://www.optigold.com/lists/isp.html
>>>---------------------------------------------------
>>>
>>>
>>>
>
>BTIPCEO> ---------------------------------------------------
>BTIPCEO> To subscribe, unsubscribe or to search list archive
>BTIPCEO> please visit http://www.optigold.com/lists/isp.html
>BTIPCEO> ---------------------------------------------------
>
>
>
>----
>Don Brown - Dallas, Texas USA Internet Concepts, Inc.
>donbrown_l@inetconcepts.net http://www.inetconcepts.net
>PGP Key ID: 04C99A55 (972) 788-2364 Fax: (972) 788-5049
>Providing Internet Solutions Worldwide - An eDataWeb Affiliate
>----
>
>
>---------------------------------------------------
>To subscribe, unsubscribe or to search list archive
>please visit http://www.optigold.com/lists/isp.html
>---------------------------------------------------
>
>
>
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