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Re: BEWARE - Do Not Use Optigold - DISHONEST LIARS

From: WattsAngelM@aol.com
Date: Thursday, October 10, 2002
Time: 9:19:44 pm

Can't you ban this idiot or something? It's not like we didn't all get this
the 500th time he's sent it. SPAM!


> AVOID OPTIGOLD!
>
> Just to let the rest of the industry know out there...do not trust the
> makes
> of OPTIGOLD.
>
> They offer a money back guarantee, but they WILL NOT honor it.
>
> We purchase dtheir program about 6 months ago to use for BURSTNET,
> and the thing had massive security issues, and we decided to use PLATYPUS
> instead.
> We opted to use OPTIGOLD's refund guarantee, and THEY ISSUED US AN RMA
> NUMBER.
> We shipped back the manuals, an have the tracking number for the
> shipment/receipt.
> 6 months later, and we are still trying to get OPTIGOLD to refund our
> payment.
> They give us the complete runaround, take 7-10 days between answering your
> email to their billing dept,
> anwer with 1 sentance to avoid the situation and drag it out longer, etc...
> Yesterday we finally were able to talk to the President (Shawn Hogan) of
> their company (yes, a president of what sounds like a husband/wife company
> to
> us..)
> and he claim's "he cannot do anything about it, and does not handle such
> things".
> Well, WHO CAN DO SOMETHING ABOUT IT, if the head of the company cannot?
> They are obviously trying to do everything to avoid honoring the RMA they
> issued, and to not refund our money.
> Unfortunately, our credit card company says the time for a chargeback has
> passed.
> However, we are pursuing other legal means of obtaining our refund,
> and will continue to tell as many people as we can about their deception.
>
> AVOID OPTIGOLD!
>
> SMA
> PRES/CEO
> BURSTNET
>
> ---------------------------------------------------
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> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------



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