 |  |
Oh, aren't you the guys who host DNS for a bunch of known spammers?
Re: BEWARE - Do Not Use Optigold - DISHONEST LIARS
From: Jonathan Nichols
Date: Thursday, October 10, 2002
Time: 10:02:54 pm
If 1000 servers makes 'em one of the largest, that's scary. I have 25
servers in my friggin living room.
On Thu, 10 Oct 2002, BurstNET Technologies, Inc President - C.E.O. wrote:
> Date: Thu, 10 Oct 2002 19:54:02 -0400
> From: "BurstNET Technologies, Inc President - C.E.O."
> <president@burst.net>
> Reply-To: Optigold ISP List <isp-list@optigold.com>
> To: Optigold ISP List <isp-list@optigold.com>
> Subject: Re: [Optigold ISP] BEWARE - Do Not Use Optigold - DISHONEST
> LIARS
>
> At 03:35 PM 10/10/2002 -0700, you wrote:
> >well it seems liek your company is mom and pop also using aol service
> >--lol-- ifyou have your own network --you wont need aol
> >
>
>
> I sent it a second time via AOL, cause my original email took forever to go
> thru, so I thought it was blocked.
> The original email came from our network.
>
> BURSTNET is one of the largest managed server providers in the world....
> We house approx 1000 servers in our facility currently.
> ...see recent article on us and RackShack in this month's HostingTech
> magazine.
>
> SMA
> PRES/CEO
> BURSTNET
>
>
>
> >> AVOID OPTIGOLD!
> >>
> >> Just to let the rest of the industry know out there...do not trust the
> >> makes of OPTIGOLD.
> >>
> >> They offer a money back guarantee, but they WILL NOT honor it.
> >>
> >> We purchase dtheir program about 6 months ago to use for BURSTNET, and
> >> the thing had massive security issues, and we decided to use PLATYPUS
> >> instead.
> >> We opted to use OPTIGOLD's refund guarantee, and THEY ISSUED US AN
> >RMA
> >> NUMBER.
> >> We shipped back the manuals, an have the tracking number for the
> >> shipment/receipt.
> >> 6 months later, and we are still trying to get OPTIGOLD to refund our
> >> payment.
> >> They give us the complete runaround, take 7-10 days between answering
> >> your email to their billing dept,
> >> anwer with 1 sentance to avoid the situation and drag it out longer,
> >> etc... Yesterday we finally were able to talk to the President (Shawn
> >> Hogan) of their company (yes, a president of what sounds like a
> >> husband/wife company to us..)
> >> and he claim's "he cannot do anything about it, and does not handle
> >> such things".
> >> Well, WHO CAN DO SOMETHING ABOUT IT, if the head of the company
> >cannot?
> >> They are obviously trying to do everything to avoid honoring the RMA
> >> they issued, and to not refund our money.
> >> Unfortunately, our credit card company says the time for a chargeback
> >> has passed.
> >> However, we are pursuing other legal means of obtaining our refund,
> >> and will continue to tell as many people as we can about their
> >> deception.
> >>
> >> AVOID OPTIGOLD!
> >>
> >> SMA
> >> PRES/CEO
> >> BURSTNET
> >>
> >> ---------------------------------------------------
> >> To subscribe, unsubscribe or to search list archive
> >> please visit http://www.optigold.com/lists/isp.html
> >> ---------------------------------------------------
> >
> >
> >--
> >Masekela Walls
> >www.gemini-isp.com
> >Support Team
> >
> >
> >
> >---------------------------------------------------
> >To subscribe, unsubscribe or to search list archive
> >please visit http://www.optigold.com/lists/isp.html
> >---------------------------------------------------
> >
> >
> >
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>
---------------------------------------------------
To subscribe, unsubscribe or to search list archive
please visit http://www.optigold.com/lists/isp.html
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