 |  |
A word to the wise, its not very smart to make disparaging comments to a
Re: BEWARE - Do Not Use Optigold - DISHONEST LIARS
From: Douglas W. Palme
Date: Friday, October 11, 2002
Time: 5:44:39 am
PUBLIC EMAIL list whereby your attempting to purposely damage a companies
reputation and harm their business.
Whether actual damages are incurred or not, you can be held liable for su=
ch
statements.
Sometimes its best to keep your mouth shut and just take whatever action =
you
feel is necessary; it can avoid some serious problems.
----- Original Message -----
From: "BurstNET Technologies, Inc President - C.E.O." <president@burst.ne=
t>
To: <isp-list@optigold.com>
Sent: Thursday, October 10, 2002 4:31 PM
Subject: [Optigold ISP] BEWARE - Do Not Use Optigold - DISHONEST LIARS
> AVOID OPTIGOLD!
>
> Just to let the rest of the industry know out there...do not trust the
> makes of OPTIGOLD.
>
> They offer a money back guarantee, but they WILL NOT honor it.
>
> We purchase dtheir program about 6 months ago to use for BURSTNET,
> and the thing had massive security issues, and we decided to use PLATYP=
US
> instead.
> We opted to use OPTIGOLD's refund guarantee, and THEY ISSUED US AN RMA
> NUMBER.
> We shipped back the manuals, an have the tracking number for the
> shipment/receipt.
> 6 months later, and we are still trying to get OPTIGOLD to refund our
> payment.
> They give us the complete runaround, take 7-10 days between answering y=
our
> email to their billing dept,
> anwer with 1 sentance to avoid the situation and drag it out longer,
etc...
> Yesterday we finally were able to talk to the President (Shawn Hogan) o=
f
> their company (yes, a president of what sounds like a husband/wife comp=
any
> to us..)
> and he claim's "he cannot do anything about it, and does not handle suc=
h
> things".
> Well, WHO CAN DO SOMETHING ABOUT IT, if the head of the company cannot?
> They are obviously trying to do everything to avoid honoring the RMA th=
ey
> issued, and to not refund our money.
> Unfortunately, our credit card company says the time for a chargeback h=
as
> passed.
> However, we are pursuing other legal means of obtaining our refund,
> and will continue to tell as many people as we can about their deceptio=
n.
>
> AVOID OPTIGOLD!
>
> SMA
> PRES/CEO
> BURSTNET
>
> BurstNETT - The Speed the Internet TravelsT
>
> To place an order, or for more info, contact;
> BurstNET Technologies, Inc.T - BurstNETT
> Toll Free 24/7/365 Support: 1-877-BURSTNET
> Phone (570) 343-2200 - Fax (570) 343-9533
> http://www.burst.net - sales@burst.net
> PO Box #591 Scranton, PA 18501-0591 USA
> A World Wide Leader in Web Hosting & Internet Solutions
> The Best Value For Your Dollar On The Net!
>
> Copyright 1996-2002 =A9
> BurstNET Technologies, Inc.T
> All Rights Reserved.
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>
>
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