 |  |
Burst,
Re: BEWARE - Do Not Use Optigold - DISHONEST LIARS
From: Douglas W. Palme
Date: Friday, October 11, 2002
Time: 5:47:08 am
Are you serious? You are publicly stating your going to try to damage his
company and its reputation?
Do you know what a 3rd year law student could do with comments such as that?
Here's some free advice, SHUT UP before you end up getting yourself sued for
defamation.
----- Original Message -----
From: "BurstNET Technologies, Inc President - C.E.O." <president@burst.net>
To: "Optigold ISP List" <isp-list@optigold.com>
Sent: Thursday, October 10, 2002 4:59 PM
Subject: Re: [Optigold ISP] BEWARE - Do Not Use Optigold - DISHONEST LIARS
> At 02:53 PM 10/10/2002 -0700, you wrote:
> >Burstceo@aol.com wrote:
> >
> >> AVOID OPTIGOLD!
> >>
> >> Just to let the rest of the industry know out there...do not trust the
> makes
> >> of OPTIGOLD.
> >>
> >> They offer a money back guarantee, but they WILL NOT honor it.
> >>
> >> We purchase dtheir program about 6 months ago to use for BURSTNET,
> >> and the thing had massive security issues, and we decided to use
PLATYPUS
> >> instead.
> >> We opted to use OPTIGOLD's refund guarantee, and THEY ISSUED US AN RMA
> >> NUMBER.
> >> We shipped back the manuals, an have the tracking number for the
> >> shipment/receipt.
> >> 6 months later, and we are still trying to get OPTIGOLD to refund our
> >> payment.
> >> They give us the complete runaround, take 7-10 days between answering
your
> >> email to their billing dept,
> >> anwer with 1 sentance to avoid the situation and drag it out longer,
etc...
> >> Yesterday we finally were able to talk to the President (Shawn Hogan)
of
> >> their company (yes, a president of what sounds like a husband/wife
> company to
> >> us..)
> >> and he claim's "he cannot do anything about it, and does not handle
such
> >> things".
> >> Well, WHO CAN DO SOMETHING ABOUT IT, if the head of the company cannot?
> >> They are obviously trying to do everything to avoid honoring the RMA
they
> >> issued, and to not refund our money.
> >> Unfortunately, our credit card company says the time for a chargeback
has
> >> passed.
> >> However, we are pursuing other legal means of obtaining our refund,
> >> and will continue to tell as many people as we can about their
deception.
> >>
> >> AVOID OPTIGOLD!
> >
> >Were you wanting a response or just alerting people to the perils of
Digital
> >Point Solutions? I'm assuming the latter... :)
>
> The latter...
>
> After I sent the following email to your company today:
>
>
>
> <<<<<
>
> WARNING - MY TURN TO TAKE ACTION AGAINST OPTIGOLD
>
> Just to let you guys know, I will now be taking over this refund situation
> with your company.
> You obviously have decided to honor your RMA, and not refund our money.
>
> Now I will take appropriate action to get our money's worth by ruining the
> reputation of your company.
> You have had your chance for 6 months to refund our payment, now it is too
> late.
>
> You pissed off the wrong guy.
>
> SMA
> PRES/CEO
> BURSTNET
>
>
> >>>
>
>
> Hey, atleast you are not denying the fact that you are a crook!
> That's the first step on your part.
>
> SMA
> PRES/CEO
> BURSTNET
>
>
>
> >
> > - Shawn
> >
> >-------------------------------
> >Shawn D. Hogan
> >President, Digital Point Solutions
> >http://www.digitalpoint.com
> >(858) 452-3696
> >
> >
> >---------------------------------------------------
> >To subscribe, unsubscribe or to search list archive
> >please visit http://www.optigold.com/lists/isp.html
> >---------------------------------------------------
> >
> >
> >
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>
>
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