 |  |
I'm sorry I can not beleave this. This guy is just trying to start flames.
Re: BEWARE - Do Not Use Optigold - DISHONEST LIARS
From: Jerred Weingarten
Date: Friday, October 11, 2002
Time: 7:49:54 am
Shawn don't let him bug you bud.
SMA, if you have an issue please address them properly here. I would love=
to
hear how Optigold is insecure, I really would. I trust Shawn, but there a=
re
always holes and I'd love to see them. I'm sure Filemaker would too. If h=
ave
a problem share it, but don't be rude and obnoxious or you will be tuned =
out
like static, and the people that you are trying to help (or hurt) will no=
t
heed your warnings.
Jerred Weingarten
Computer Hardware Specialist
Oso Grande Technologies
Internet Operations
What I look forward to is continued immaturity followed by death. -Dave
Barry
-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of
BurstNET Technologies, Inc President - C.E.O.
Sent: Thursday, October 10, 2002 3:32 PM
To: isp-list@optigold.com
Subject: [Optigold ISP] BEWARE - Do Not Use Optigold - DISHONEST LIARS
AVOID OPTIGOLD!
Just to let the rest of the industry know out there...do not trust the
makes of OPTIGOLD.
They offer a money back guarantee, but they WILL NOT honor it.
We purchase dtheir program about 6 months ago to use for BURSTNET,
and the thing had massive security issues, and we decided to use PLATYPUS
instead.
We opted to use OPTIGOLD's refund guarantee, and THEY ISSUED US AN RMA
NUMBER.
We shipped back the manuals, an have the tracking number for the
shipment/receipt.
6 months later, and we are still trying to get OPTIGOLD to refund our
payment.
They give us the complete runaround, take 7-10 days between answering you=
r
email to their billing dept,
anwer with 1 sentance to avoid the situation and drag it out longer, etc.=
..
Yesterday we finally were able to talk to the President (Shawn Hogan) of
their company (yes, a president of what sounds like a husband/wife compan=
y
to us..)
and he claim's "he cannot do anything about it, and does not handle such
things".
Well, WHO CAN DO SOMETHING ABOUT IT, if the head of the company cannot?
They are obviously trying to do everything to avoid honoring the RMA they
issued, and to not refund our money.
Unfortunately, our credit card company says the time for a chargeback has
passed.
However, we are pursuing other legal means of obtaining our refund,
and will continue to tell as many people as we can about their deception.
AVOID OPTIGOLD!
SMA
PRES/CEO
BURSTNET
BurstNET=99 - The Speed the Internet Travels=99
To place an order, or for more info, contact;
BurstNET Technologies, Inc.=99 - BurstNET=99
Toll Free 24/7/365 Support: 1-877-BURSTNET
Phone (570) 343-2200 - Fax (570) 343-9533
http://www.burst.net - sales@burst.net
PO Box #591 Scranton, PA 18501-0591 USA
A World Wide Leader in Web Hosting & Internet Solutions
The Best Value For Your Dollar On The Net!
Copyright 1996-2002 =A9
BurstNET Technologies, Inc.=99
All Rights Reserved.
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