Search Again: Subject: Re: Subject: Re: Subject: Re: Subject: Re: Subject: Re: From: Billing Dept. - Charter Communications Date: Friday, October 11, 2002 Time: 9:04:21 am Subject: Re: Subject: Re: Subject: Re: Subject: Re: Subject: Re: [Optigold ISP] Re: Optigold ISP Digest #1551 - 09/20/02 From: "Shawn Hogan" <shawn@digitalpoint.com> Date: Wed, 09 Oct 2002 15:42:26 -0700 Billing Dept. - Charter Communications wrote: > Have you found out anything from my screenshots yet? Nope... > Also, thanks for the merge! Everything has gone swimmingly!!! No problem... > We're having another problem too where each month, excessive usage for > certain account (old GH area ones) were getting billed each month for use in > May or June 2002. Any thoughts? Were they over their usage allotments and it did not get billed by chance? Nope, they got billed for it originally...and each month after that. I finally removed the dollar amount from the autobill item and put new valid charges in manually so that when it's added (for the 3-4th time), there is no $$ value attached. --------------------------------------------- *** FOR YOUR SAFETY: Please do not submit credit cards via email as it is not a secure medium. Thanks! --------------------------------------------- Jennifer Steed Charter Communications dialupbilling@chartermi.net 800-968-5221 ---------------------------------------------- --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Subject: Re: Subject: Re: Subject: Re: Subject: Re: Subject: Re: by Billing Dept. - Charter Communications on Oct 11, 2002 at 9:04:21 am