Search Again: Re: Raw export data question. From: Shawn Hogan Date: Friday, October 11, 2002 Time: 11:27:21 am Jon Cloud wrote: > Hello, I have been trying to use the Export Raw Data function in > Optigold, but I'm having problems finding the exact fields I need to > export for my purpose. If some one can tell me what the variables are > for the following items it would be much appreciated. > All of the listed fields are from the techsupport page of OG. > > *) Customer's first and last name First Name Last Name > *) Customer's login Login > *) The technical support notes (trouble ticket notes, I guess) Notes (from the call activity table) > *) The technicians name, or id, that created the techsupport log Created By (also in the call activity table) > *) The date, time optional, the techsupport log was created Date Time (also in the call activity table) - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Raw export data question. by Jon Cloud on Oct 11, 2002 at 11:18:50 am Re: Raw export data question. by Shawn Hogan on Oct 11, 2002 at 11:27:21 am