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Re: invoices

From: Amanda Williams
Date: Monday, March 22, 1999
Time: 1:19:18 pm

About the credit cards... When I click the post payment queue it says there
aren't any payments in the payment queue. Yet, I have 86 cards that have
already been run this past week. So how do I post those card payments?
And am I supposedto post the card people's payments before I run their
cards? If so, what if someone's card doesn't go through?

Shawn Hogan wrote:

> Amanda Williams wrote:
>
> >I recently finished putting our customers into OG, and at first, the
> >invoicing was working fine- I'd generate the invoices, and then they'd
> >print up for that day; then they'd go into the payment queu. Now, for
> >some reason, none of the customers are going inot the payment queu. I
> >tried going under the preferences, and changing the automatic post
> >payment queue thing, and it didn't work either way (yes nor no). So...
> >1. How do I get the invoices to print for each day.
>
> Click Generate Invoices on the main menu.

I have been, and the people who are supposed to run for that day aren't
coming up. When I entered the people in, I went ahead and invoiced them.
So, they are already invoiced, I just don't know how to print the invoices
for each day.

>

>
>
> >2. How do I get these customers into the payment queue? Both billing
> >and credit card people.
>
> Click Bill CC/Debit Customers on the main menu.
>
> >Also, concerning credit card people, because I can't post their
> >payments, each day when I go to bill the credit card people, I have this
> >big long list of people from every day last week that I have to omit
> >before I run my cards.
>
> True... if you don't post the previous payments before you run another
> batch, Optigold ISP never knows they were run and will add them to the
> next batch. I would suggest posting the payments before running another
> batch to save a world of headaches.
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Data Point Solutions
> http://www.data-point.com
> (619) 452-3696
> ICQ: 8319647
>
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